FAQs

When do the subscription socks ship?

They will ship at the end of every month. 

 

When is the last day to sign up for the subscription?

All recharges will occur the 1st of every month. If you sign up before the 1st of the month you are charged only once until the next month. You have until the last week of the month to sign up for the next month socks. So if you sign up anytime from January 2nd to the 30th you would receive February socks and be recharged again on March 1st to receive March socks. 

 

How many pairs of socks will I receive?

The children receive two pairs of socks, one seasonal and one ribbed knit solid color. Women receive one pair of seasonal socks every month. 

 

Can I pick the subscription patterns?

They are a surprise every month! If you see previous months patterns you like, you can send us an email to check availability for switching. We are currently working on an add-on section for other items as well. 

 

How many days to I have to return socks?

We have a strict 30 day policy for returns. If you are not satisfied please let us know before 30 days so we can help in any way we can to insure satisfaction. 

 

What if I do not like the subscription socks I receive?

We want everyone to be satisfied with what they have, please reach out to us at al.and.eddies@gmail.com and we can send you a return label for the socks, unfortunately at this time shipping is not covered for returns. Follow along on Instagram @alandeddie for sneak peeks!

 

Why is shipping so expensive?

Honestly, take this one up with the good 'ol United States Post Office. We do subsidize shipping slightly for six and twelve month subscription sign ups. Since our socks are at such a good price point we are unable to provide wiggle room for shipping. 

 

Do I have to sign up for a subscription to receive socks?

No! We have a whole section of women's, men's, and kid's socks you can purchase at any time you are needing a little extra Al & Eddie in your life. Just hit the top menu button "All Socks" and it will take you to the whole menu.